Shipping

Shipments will leave our facilities 24/48 business hours after the order is placed.

No shipments are made on Saturdays, Sundays or holidays.

Delivery times depend on the option chosen by the customer, counting from the time it leaves our warehouse.

The customer will be able to choose between several shipping options depending on the destination.

Orders may be delayed during periods of Black Friday, Sales, Christmas or National Holidays, or due to problems external to us (delays in the transport company).

If you have any incident with your order, you can contact us by sending an email to info@candypet.es and we will resolve it as soon as possible.

Shipping costs will be assigned automatically at checkout.

Two delivery attempts will be made. If due to impossibility of delivery the transport agency returns the order to us, at the time of
When making the refund, €5 will be deducted for the cost of the return.

Shipping options available:

  • Shipping to PENINSULAR SPAIN ( €3.90 , FREE from €39):
  • Shipping to CANARY ISLANDS ( €12.95 , FREE from €75)
  • Shipping to BALEARIC ISLANDS ( €8.95 , FREE from €75)
  • INTERNATIONAL shipping (see table):

  • ZONE A: Germany, Austria, Belgium, Slovakia, Luxembourg, Netherlands, Poland ( €8.95 , FREE from €75)
  • ZONE B: France and Italy ( €8.95 , FREE from €75)
  • ZONE C: Croatia, Denmark, Slovenia, Hungary, Czech Republic ( €8.95 , FREE from €75)
  • ZONE D: Liechtenstein, United Kingdom (Wales, Scotland, Northern Ireland), Switzerland ( €10.95 , FREE from €75)
  • ZONE E: Bulgaria, Estonia, Greece, Ireland, Latvia, Lithuania, Monaco, Romania, San Marino, Serbia, Vatican ( €10.95 , FREE from €75)
  • ZONE F: Finland, Norway, Sweden ( €20.95 , FREE from €100)
  • ZONE G: Cyprus, Malta, Turkey ( €16.95 , FREE from €100)
País  Tiempo entrega (días)
Alemania  2-3
Andorra 1-2
Austria 3-4
Bélgica 2-3
Bulgaria 4-5
Chipre 5-6
Croacia 3-4
Dinamarca  3-4
Eslovaquia 2-3
Eslovenia 3-4
Estonia 4-5
Finlandia 5-7
Francia 1-2
Grecia 6-8
Hungría 2-3
Irlanda 4-5
Italia 2-3
Letonia 5-7
Liechtenstein 2-3
Lituania 4-5
Luxemburgo 2-3
Malta 4-5
Mónaco 1-2
Noruega 4-6
Países Bajos 2-3
Polonia 2-3
Portugal 1-2
Reino Unido 3-5
República Checa 2-3
Rumanía 4-5
San Marino 1-2
Suecia 3-5
Suiza 2-3
Ucrania 5-7